Hello!🌏

Kristine Mercado

Hi, I’m Kristine Nique-Mercado—a professional offering dependable administrative support, marketing assistance, and customer service, now based in the beautiful city of Christchurch, New Zealand. I help businesses strengthen their digital presence and run more smoothly behind the scenes through thoughtful support and tailored marketing solutions.

Originally from the Philippines, I earned my Bachelor’s degree in Information Technology in 2009. I initially set out to pursue a career in tech but found myself drawn to the world of Digital Marketing that same year. That curiosity led me to dive into SEO, Google Analytics, and Social Media Management. In 2011, I discovered freelancing, which allowed me to collaborate with diverse business owners across various industries. Customer Support quickly became one of my core strengths, and it’s a role I’ve consistently embraced over the years.

Since 2015, I’ve had the privilege of working with real estate agencies and brokerages, offering bespoke marketing services customized to their unique goals. From content creation to strategy execution, I’ve been proud to help clients grow their brands and connect with their audiences more meaningfully.

The digital landscape is constantly evolving—and while it can be complex, I find it incredibly exciting. I’m especially passionate about discovering how modern technology, and now AI, can empower small businesses to thrive. My commitment to continuous learning drives me to stay current with industry trends and sharpen my skills, so I can deliver greater value in every partnership.

Now based in New Zealand with my wonderful husband, I’m enjoying this new chapter of life—immersing myself in the local culture, meeting new people, discovering delicious food, and embracing the stunning natural beauty this country has to offer.

If you’re a business owner looking for a reliable partner to support your growth, I’d love to connect.

I have work experiences in

Tools I'm proficient at

OFFICE TOOLS
  • Office 365
  • Google Office Applications
  • Google Workspace
  • Google Analytics
GRAPHIC DESIGN & EDITING TOOLS
  • Canva
  • Adobe Photoshop
  • CapCut
 PRODUCTIVITY TOOLS
  • Trello
  • Slack
  • Loom
  • Teams
  • Zoom
  • Notion.io
  • Evernote
  • DocuSign
  • Grammarly
WEBSITE CREATION &
MANAGEMENT TOOLS
  • WordPress
  • DIVI and Elementor
  • Hubspot CRM
  • LeadSimple CRM
CUSTOMER SUPPORT TOOLS
  • Zoho Mail
  • HelpScout
  • Fernand
  • JIRA
  • Stripe
REAL ESTATE-RELATED TOOLS
  • Zillow
  • Redfin
  • MLS
  • YELP
  • LeadSimple
  • AppFolio
  • kvCORE 
  • Leverage Global Partners
  • Placester (website builder)
  • Carrot
  • Brivity
SOCIAL MEDIA MANAGEMENT TOOLS
  • Hootsuite
  • Zoho
  • Buffer
  • Metricool
  • META (ads)
  • LinkedIn Ads
  • Grade.us
  • TrustIndex.io
SEO TOOLS
  • Google Analytics
  • Google Search Console
  • SEMRush
  • Ahrefs

Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.”

—Pelé